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the products and services we have to offer here, or stop by any
of our banking locations and let us show you how "FRIENDLY
HOMETOWN BANKING" can make a difference for you!

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Procedures for Lost or Stolen Check Cards
The following is the procedure to be followed in the event your
Visa Check Card is lost or stolen and it is after the bank's regular
business hours:
- Call the card processing center at (866) 989-2265.
- Call PointBank customer service at (940) 686-7000 and leave a message providing the name on the card, the account number it is tied to and a telephone number where you can be reached. This will allow PointBank to follow up with both the card processing center and you, the customer.
If you have any questions regarding this or any other matter please
feel free to contact us at (940) 686-7000.
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