PointBank Mobile Browser
For all phones that have web access.
Allows you to access account information and make transactions from your phone's web browser.
- View balances
- Transfer funds to any other PointBank account
- Find ATM/location information
- Make sure you have your phone with you
- Sign on to PointBank Online Banking
- Go to the menu on the left of the screen and select “Services”
- Next click on “Fiserve Mobile Money”
- Click “enroll”
- Accept the terms and conditions
- Choose your time zone
- Click on the accounts you want to manage
- Give these accounts nicknames – Make them short and easy to remember
- Enter phone numbers without spaces or characters
- Choose the mobile banking options you would like
- Text Banking
- Mobile Browser
- Download Application (for iPhone and Android OS)
- Your phone will receive a text with an activation code
- Enter the code and click “Activate”
- You will then receive a text message with a private link to Log in to your accounts. This is unique to your accounts.
- Bookmark this link for easy use
- From the Log On page, you will see the same authentication picture and phrase that you see when banking online at your computer.
- If these are correct, enter your password. Your mobile password is the same as your online password.
- You will then see your mobile banking options menu
- Mobile Banking is as secure as online banking because it uses the same advanced encryption technology.
- With multiple layers of authentication, you'll never have to worry about the wrong people getting your information.
Mobile Banking Access
- Web access is needed to use the Mobile Website. Check with your wireless carrier for fees that may apply.
- Mobile Banking is available to Online Banking enrollees only.
- All terms applicable to Online Banking apply to Mobile Banking.
- Limitations apply to the information you receive about your accounts. Keep in mind that any transactions you have made but PointBank has not yet received need to be subtracted from your Available Balance for you to know the exact amount of money you have to spend or withdraw.
For questions or assistance please call Customer Service at 972-434-3200 or 940-686-7000