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Privacy
The PointBank is chartered under the laws of the State of Texas
and by state law is subject to regulatory oversight by the Texas
Department of Banking. Any consumer wishing to file a complaint
against the PointBank should contact the Texas Department of Banking.
The PointBank also engages in the business of selling checks as
an agent for Deluxe Financial Services, which company is licensed
under the laws of the State of Texas and is subject to regulatory
oversight by the Texas Department of Banking. Any consumer wishing
to file a complaint against PointBank or Deluxe Financial Services
concerning sale of checks activities should contact the Texas Department
of Banking.
Consumers may file complaints with the Texas Department of
Banking by contacting the Department through one of the means indicated
below:
In Person or U.S. Mail:
2601 North Lamar Boulevard,
Suite 300, Austin, Texas 78705-4294.
Telephone
No: 877-276-5554
Fax
No: 512-475-1313
E-Mail:
consumer.complaints@banking.State.tx.us
Website:
www.banking.state.tx.us
Notice of Your Financial Privacy Rights
Information We Collect About You
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms,
- Information about your transactions with us, our affiliates, or others,
- Information we receive from a consumer-reporting agency
Service Providers and Joint Marketers
We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements:
- Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income
- Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, parties to transactions, and credit card usage
- Information we receive from a consumer-reporting agency, such as your creditworthiness and credit history
We disclose the information listed above with other financial institutions with whom we have joint marketing agreements. You do not have a right to opt out of the disclosure of this information. We may disclose information pursuant to a joint marketing agreement to the following types of businesses:
- Securities broker-dealers
- Insurance agents
Confidentiality and Security
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.
We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law. We do not disclose information about former customers, except as permitted by law.
Web Site Usage Disclosure
PointBank strives to provide you with the highest quality on-line
banking system available. However, occasional inaccessibility to
our Website should be expected, due to the unpredictable nature
of the Internet. By accessing this Website, you agree to be bound
by our terms and conditions as further described below. Whether
or not you actually read these terms and conditions, your use of
our Website will be deemed as an acceptance of such terms and conditions.
Please read these terms, conditions and disclaimers carefully. Do
not use this Website if you do not agree to be bound by all the
terms and conditions. We may modify our terms and conditions for
the use of this Website without notice at any time.
Use of this Website
Although PointBank continually strives to provide accurate and
timely information, the content of this Website may not be accurate,
complete or current and may include technical inaccuracies or typographical
errors. Changes may be made to the content of this Website, from
time to time, and without notice. At any time, PointBank may change
the products, services, and any other information described on this
Website. The information published on this Website is for information
purposes only and is provided as a convenience to visitors. Please
verify all information before relying on it. Any decisions that
you make based on information provided on our Website are your sole
responsibility. If you need specific details about any information
contained on our Website, please contact PointBank at 940-686-7000
or 972-434-3200.
PointBank controls and maintains this Website for the United States
of America and makes no representation or warranty that materials
are appropriate or available for use in other locations. The information
provided on this Website is not intended for use by, or distribution
to, any person or entity in any jurisdiction or country where such
distribution or use would be contrary to law or regulation or which
would subject PointBank or any affiliate to any registration requirement
within such jurisdiction or country. If you use this Website for
other locations, you are solely responsible for compliance with
all applicable local laws.
Except as otherwise indicated, all of the information on this Website,
including all images, is copyright material of PointBank. You may
not copy, download, republish, distribute, transmit, participate
in the transmission of, create derivatives of, alter, edit, exploit,
or reproduce any other information contained on this Website in
any form without the prior written consent of PointBank unless otherwise
indicated. Deliberate misuse of any element of this Website, including,
but not limited to, hacking, introduction of viruses or similar
code, disruption, or excessive use, or any use in contravention
of applicable law, is expressly forbidden and PointBank reserves
the right to terminate your access to the Website and, at its sole
discretion, to pass any information regarding your misuse of the
Website to legal authorities.
Links to this Website are not allowed or authorized without prior
consent of PointBank.
Products and Services
The products and services referred to on this Website are offered
by or through PointBank or subsidiary or affiliates entities. The
products and services and the applicable terms and conditions may
change at any time. There may be eligibility requirements for these
products and services. Furthermore, the products and services may
not be available in all geographic areas.
Investment products and services offered through third-parties,
who are registered brokers/dealers and members NASD and SIPC, and
licensed insurance agencies. Non-deposit products are not FDIC insured
nor are they insured by any federal government agency. They are
not deposits or obligations of, nor guaranteed by, PointBank and
involve investment risks, including the possible loss of the principal
amount invested.
Other Sites/Weblinking
From time to time, this Website may contain links to other sites
on the Internet. However, these links are provided for your convenience
and you agree to use these third-party links at your own risk. The
content of these third-party links has not been developed, checked
for accuracy or otherwise reviewed by PointBank. Therefore, PointBank
makes no guarantees or representations as to the accuracy, subject
matter, quality or timeliness of any electronic content. Under no
circumstances shall PointBank incur any liability for any damages
or loss resulting from your use of these third-party links referenced
on our Website. Links to another Website do not constitute PointBank’s
approval of or endorsement of that site, its products or advertisements.
No Warranty and Limitation of Liability
THE INFORMATION AND CONTENT OF THIS WEBSITE ARE PROVIDED "AS
IS" AND "AS AVAILABLE." NEITHER POINTBANK, NOR ANY
OF ITS AFFILIATES, WARRANT THE ACCURACY, ADEQUACY, OR COMPLETENESS
OF THE MATERIALS PROVIDED IN THIS WEBSITE, EITHER EXPRESSLY OR IMPLIEDLY,
FOR ANY PARTICULAR PURPOSE AND EXPRESSLY DISCLAIMS ANY WARRANTIES
OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
UNDER NO CIRCUMSTANCES WILL POINTBANK OR ANY OF ITS AFFILIATES,
SUBSIDIARIES, AGENTS, EMPLOYEES, OR SUBCONTRACTORS BE LIABLE TO
YOU FOR ANY LOSS OR DAMAGE ARISING OUT OF THE USE OF, OR INABILITY
TO USE THIS WEBSITE, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
PUNITIVE, EXEMPLARY, CONSEQUENTIAL, FORESEEN OR UNFORSEEN, INCLUDING
LOSS OF PROFIT OR OTHER ECONOMIC LOSS OR ANY OTHER DAMAGES OF ANY
KIND, EVEN IF POINTBANK OR ITS AFFILIATES HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH LOSS OR DAMAGES.
The Internet lacks inherent security, therefore, PointBank does
not guarantee that downloads from this Website will not contain
a virus or other destructive devise. PointBank shall not be liable
for any damages or losses that may be caused to any equipment and
other software due to any viruses, defects or malfunctions in connection
with access or use of this Website.
By using our Website to transmit information, you accept the risk
that the information you transmit to us and any information that
we transmit to you, may be intercepted by third parties.
E-mail and Other Requests Online
E-Mail messages that you send to us may not be secure. Therefore,
we recommend that you do not send any confidential information to
us via e-mail. If you decide to send any information, confidential
or otherwise, to use through e-mail, you accept the risk that such
information may be intercepted by third parties.
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