Privacy Policy


What does PointBank do with your personal information?
Financial companies choose how they share your personal information. Federal Law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history
  • Account transactions

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons PointBank chooses to share; and whether you can limit this sharing.


Reasons we can share
your personal information
Can you
limit this
For our everyday business purposes—

Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No
For our marketing purposes—

to offer our products and services with you

Yes No
For joint marketing with other financial companies
No We don’t share
For our affiliates’ everyday business purposes—

Information about your transactions and experiences

No We don’t share
For our affiliates’ everyday business purposes—

Information about your creditworthiness

No We don’t share
For nonaffiliates to market to you
Yes Yes


To Limit Our Sharing and/or Direct Marketing
All Sharing and/or Direct Marketing is confined to Buzz Banking Product and Debit Card Transactions. To limit this sharing, you may elect not to enroll or discontinue the Buzz Banking Product. Please contact us at (940) 686-7000 to request a change with your account.


Call 940-686-7000 or 972-434-3200


Who we are
Who is providing this notice?
What we do
How does PointBank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does PointBank collect my personal information?
We collect your personal information, for example, when you

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?
Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes — information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.


Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • PointBank has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • PointBank does share with nonaffiliates so they can market to you
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • PointBank does not have any joint marketing agreements

PointBank’s strong financial foundation provides us with the lending power we need to help you meet all of your loan needs, and with our long history as the expert Denton County community bank, our deep roots in Denton County, and our local decision-making, you will find us to be flexible and responsive to your loan needs. If you have questions or are ready to get the loan process started call, email, or stop by one of our branch locations today.

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